PRIVACY POLICY 

1. Information We Collect

We collect various types of information to provide and improve our services. The information we may collect includes:

a. Personal Data

• Identifiable Information: Name, email address, phone number, shipping/billing address, and other details you provide when creating an account, placing an order, or contacting us.

• Account Information: Login credentials and preferences associated with your account.

b. Payment Information

We collect financial information, such as credit/debit card details and billing addresses, to process payments securely. Payment information is processed by third-party payment gateways and is not stored directly by us.

c. Usage Data

• Technical Data: IP address, browser type, operating system, and device information.

• Activity Data: Pages visited, time spent on the Site, clickstream data, and other analytics to enhance your experience.

d. Cookies and Tracking Technologies

We use cookies, tracking pixels, and similar technologies to improve your experience, analyse traffic, and personalise content. For more details, refer to our Cookie Policy.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfilment: Process and deliver orders, manage payments, and provide receipts.

• Customer Support: Respond to inquiries, resolve issues, and improve user satisfaction.

• Personalisation: Tailor your experience on the Site by remembering preferences and displaying relevant content.

• Marketing: Send promotional materials, newsletters, and special offers. You can opt out of these communications at any time.

• Site Optimisation: Analyse data to improve website functionality, performance, and user experience.

• Fraud Prevention: Detect and prevent unauthorized transactions and other fraudulent activities.

• Compliance: Fulfil legal obligations and enforce our policies.

 

 

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information in the following situations:

• Service Providers: Third-party vendors who assist with payment processing, order fulfilment, analytics, email delivery, and marketing. These providers are contractually obligated to protect your information.

• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new entity.

• Legal Requirements: When required by law or to protect the rights, safety, or property of Bean Bag Coffee, its users, or others.

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4. Third-Party Websites

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

 

 

5. Data Security

We implement industry-standard security measures to protect your personal information. These include:

• Encryption protocols.

• Secure data storage.

• Restricted access to sensitive data.

While we strive to protect your information, no security system is completely foolproof. Use the Site at your own risk.

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6. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request details about the personal data we hold.

• Correction: Update inaccurate or incomplete information.

• Deletion: Request the deletion of your data, subject to legal or contractual obligations.

• Portability: Obtain a copy of your data in a structured, commonly used format.

• Opt-Out: Withdraw consent for marketing communications or data processing.

To exercise your rights, please contact us at hello@beanbagcoffee.in. We will respond within the timeframe required by applicable law.

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7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us to have it removed.

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8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly. We encourage you to review this policy periodically.

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9. Contact Us

If you have questions, concerns, or feedback regarding this Privacy Policy or our data practices, please reach out to us:

• Email: hello@beanbagcoffee.in

• Phone: 9717460924

• Address: H-1A/20, Sector 63, Noida, Uttar Pradesh, 201301

Thank you for trusting Bean Bag Coffee with your personal information. Your privacy is our priority.